Social Media Marketing

What The Actual Eff Is A Target Market And How Do You Find Yours?

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When I have a virtual or in-person consultation about someone’s digital marketing needs, one of the first questions that I ask that potential client is, “Who is your target?”

A lot of the times the answer is, “ Well everyone and anyone that would want this yadda yadda product. “

Doh!

The internet is a big place Y'all and I’m sorry but not everyone and anyone is your target. Those are just the cold hard facts.

I know what you’re thinking right now, “Well Jade, what the actual eff is a Target Market and how do I figure out who my market actually is?”

The dictionary definition of Target Market is as follows "A particular group of consumers at which a product or service is aimed."

What a generic and simple thing right? It must just involve figuring out some simple demographics about the people I want to consume this product or use this service.

A target market is so much more than some simple demographics of 22-36-year-olds, dual income, no kids, in the city where you’re located. You need to actually figure out, what these people like to do, where are they hanging out, do they read or listen to podcasts, what makes them tick? Answering each of these questions plus a few more will help you create actual depth to the group of people you are trying to reach.

Once you’ve identified this group of people you can begin to talk to them through your posting and engaging by using the language they are actually using. You can begin paying attention to the trends that they are following and portray your content in a way that appeals to them and causes them to stop their scroll and read what you are actually talking about under your photo. Taking the time to research how your target moves, thinks and speaks through the world is going to help you sell more and sell it faster.

Identifying your target will also help when you are ready to outsource to someone like me by being able to tell me who we are talking too because I don’t want to cost you more money by talking to the people that we aren’t even targeting.

My homegirl Courtney of Creative Homeroom is a Jedi master of identifying your target market. This post of hers about the difference between Target Market and Ideal Client is a very quick and insightful read. Courtney and I are teaming up and teaching a three-part series of webinars on this actual topic and how to build your digital marketing strategy to reach them. The class is launching at the end of February. Please make sure that you are subscribed to the Maven Movement emails to be the first to know about the launch date and a discount!

Unlock The Power Of The Link In Your Social Media Profile

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What would you do if you woke up one morning to a notification on your social media that your profile contained a link that is not allowed? Because well it can happen. Instagram and all of the other social media platforms can reserve the right to restrict specific content that it feels is going against their community standards.

However, I will reiterate again that, any social media platform can do whatever they want. They exist because at the end of the day the platforms are business’ too. Just like you as a user that is on social media as part of your marketing plan to get your name out there to make money.

I’m not trying to hate on linktr.ee, in fact, the premise of it is excellent. You only get one link in your social profiles, but you have multiple things going on. I totally get it. But link tree is a 3rd party service, and we already know how Instagram feels about 3rd party services.  

The link on any of your social media is prime real estate and  SHOULD list your website. Say it with me now, “the link on any of my business profiles should be my website, not http://linktr.ee/yadayadayada. “ 
You want your business to become known, and the best way to do that is to have your business’ name in as many places as possible.  Plus when you have control of YOUR link, you have the power of the branding.

I know you’re thinking, “But Jade, what should I do instead?” Well, you should create your own optimized landing page. Since my team offers Squarespace sites and not Wordpress, Wix or Weebly I only know that you can do this in Squarespace because that’s the link that is sitting on all of my personal and my website clients social media profiles.  However, with a quick Google search, I have found that is, in fact, possible to also create an optimized landing page on Wordpress.

If you have a Squarespace site already up and running but are using linktr.ee on your social profiles let a girl help you out and create an optimized landing page for you to link on your social profiles.  If you are pondering a website overhaul or update and flipping between which platform is best, I’ll say Squarespace any time. Especially if you aren’t super tech savvy.
 

How To Use Instagram Stories For Business

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As a business owner, we all know that we should be using Instagram stories more to show off the behind scenes and real life of our brands. Are you struggling with WHAT to show in your stories? HOW often should you add to your stories? And WHY your business should be using Instagram stories? In this one hour workshop, we will discuss all of this and more. Instagram Stories For Business is geared towards, e-commerce sellers, brick and mortar stores, and service providers. You will leave with a link to the digital playbook of ideas to help your business succeed instead of getting skipped over on Instagram stories. 

This is an in-person workshop in Portland, but not to worry if you don't live in Portland I have a plan for you as well. Stay tuned. 

For more information and to register click HERE.

E-commerce Brick & Mortar Holiday Social Media Strategy Sessions

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Wanna kickass this in your social media marketing this upcoming holiday season? Well, it is that time of year when I open up social media strategy sessions so you can have a kickass holiday season. I understand it is June, and you have plenty of other things on your mind like all the summer things. Nevertheless, you need to start your marketing efforts as early as September 1 to kickass this upcoming holiday season.

I know what you are thinking; I can hardly rock my regular time social media marketing campaign, do you think I can change it for the holiday season? Yes, and absolutely yes, I know that you can change your social media mindset for the holiday season because the holiday season is approximately six weeks where people actually want to be sold to. It is approximately six weeks where people are going to be spending money. Six weeks where those people that have no idea of what to get for so and so on their lists are looking to any place for inspiration. Why shouldn’t they be looking at your social media feed for their much-needed inspiration?

This program is written with both the e-commerce seller and the brick and mortar store owner in mind because both businesses have the same common denominator; to make some damn money from doing what they love. We are going to talk about your holiday marketing efforts on the big three: Instagram, Facebook and Pinterest. Typically, I meet in July or August with clients for tropical cocktails and to talk about all things holiday marketing. It is fun and productive at the same time. Strategy Sessions are two hours long and can be split up between two different meetings. Sessions can be virtual or in person. However, if it is virtual, you will have to provide your own tropical cocktail.

One on one social media support from me for the entire holiday season, roughly November 1st- January 2nd is included in your kickass social media strategy. You see, this means I am that girl in your corner, cheering you on and available for any social media question that might arise. I will be one email or phone call away. We will begin our efforts with the two-hour strategy planning and implementation meeting in July or August, and your strategy will be ready to launch on September 1st. You will receive the Kickass Holiday Social Media workbook which is full of tips and tricks for each specific platform along with a place to write your goals. Other benefits you will get include a personalized listing of industry-specific hashtags, a personalized calendar of your business’ holiday events, promotions and time frame of when exactly your postings will achieve the best reach and start turning those likes into dollars. The Kickass Social Media Strategy will focus on content for your business’ Instagram, Facebook and Pinterest accounts. Therefore, these accounts must be set up and in working order prior to our first strategy meeting.

The early bird rate is $450 for this entire package if you book it before June 20th. After June 20th, the price will increase to $575.

For specific questions, please do not hesitate to reach out to me. I know you want your business to kickass this holiday season, and that is exactly what I want to help you achieve!

Wedding Professionals And Social Media

 

Wedding professionals what would your business look like if you started having an influx of website traffic, were generating more leads and didn't have to lift a finger? Sound too good to be true? 

Hey, I'm Jade, and this is what I do. I develop social media strategy, research hashtags, create content and maintain the social feeds for weeding professionals just like you.  I hear it all the time, "What do I write for the caption of this photo? I've written, erased and re-written it three times." "My hashtags aren't reaching like they used to."  

I know that you have editing to do, albums to create, proposals to send out, styled shoots to prep for, recipes to test, couples to meet in person and a personal life to enjoy. Don't let the investment of outsourcing your social media hold you back from doing what you do best, create or capture a perfect wedding day for the happy couple.

Your social media feeds are your online resume to the world, channels that you want to keep up to date and relevant when newly engaged couples are searching for their wedding vendors.  I offer social media strategy and planning, social channel management, and social media engagement packages. If you're thinking to yourself that some of these examples sound like something you are in need of let's chat. 

Navigating The Instagram Algorithm

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Let's take a moment to discuss when you are posting information about an event or a sale on your social media feeds. With the current algorithm if people are not constantly interacting with your feeds they will not see your updates right away.  In fact, they might not see your updates for up to 5 days later! When you are creating that great post that says, " Today only, buy one get one free" you are hardly reaching any of your following.  Let me rephrase if you have an amazing engagement rate consistently on every post this number is obviously higher. However, if you're hovering around a 5% engagement rate and looking for a good ROI of your invested time in that post you will barely see any the day of the post.  You need to give ample notice on whatever it is you are wanting people to know, way more notice than the day of. 

I am bringing this up now because over the holiday season, I personally viewed so many posts about things that I would have wanted to take advantage of but I didn't see the original post until 3 days after it happened.  I am personally guilty of not spending my 20 minutes a day every day engaging on Maven's Instagram. Which is why I do not see stuff from people I follow right away on the day they post because I may have liked or commented on something from them a week ago. Since Instagram now filters what they think you want to see based off of what you have interacted with it's harder to stay in your followers feeds every since day right when you post. Don't believe me just check your search and scroll through all of those suggested photos. Do they look like things you've been searching in Google or on Facebook, as well as photos you've been interacting with more consistently on Instagram? 

Moving Forward

To make this transition easier for your future sales or events consider adding to your story what will be happening and snippets of what is happening in "real time" if it's an event at your business. Remember a story post is live for 24 hours but you are now able to save it to your highlight reel. Also, post about an event at least 3 days in advance on your grid, as well as on your other social platforms, and in your email blasts.  Hashtag those posts and story snippets correctly and you will begin to see a better ROI on your time and efforts promoting whatever it is you want to be promoting. 

Cyber Monday Deal

 

 

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Cyber Monday is the day when most people just show up to work and are online for most of their day hunting deals. Well at least I did that when I worked my desk job in the corporate world, and I can't have been the only one.

I know that you have a long list of people that you are going to buy for but is your business on that list?  If not it should be, I know that you're over there starting to think about your 2018 goals and well I have an offer to get you started on all of your goal setting.

Through December 1st I am offering 25% off my social media assessment and strategy package. Included in this package is a 30 minute goal exploring phone call or Skype Meeting, 60 of your most interactive industry-specific hashtags, a written out posting strategy and a followup call or Skype meeting to answer all of your questions and discuss one on one. Total Investment: $225 

This package is curated to help you to stop posting just to post and instead have your social media posts creating leads for you to close more deals and make more money. All the work will be done December 20th so you will have time to celebrate the holidays, then start implementing all the strategies we discuss and kick off 2018 with a bang.

When you're ready, fill out the form below and let's get started on your 2018 business social media strategy. 

 

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Social Media Terms Of Service

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Y'all I fucked up. I went outside of the terms of service of a social media platform. I did it unknowingly.  I got called out and immediately deleted the post. Terms of service, how many of you actually read them in detail before you accept the terms? 

Yeah I didn't think that very many of you did.  I am here to tell you that you should at least give those good ol' terms and conditions a once over or at least Google the Cliffs Notes version of them after you accept them. 

All of this brings up the question, who legally owns your photos on Instagram, Facebook, and Pinterest? Let's get educated, shall we?

Instagram

The answer from Instagram, “People in the Instagram community own their photos, period. On the platform, if someone feels that their copyright has been violated, they can report it to us and we will take appropriate action. Off the platform, content owners can enforce their legal rights.”  

Ok that makes sense, Instagram has your back by what anyone does with your photo on Instagram, offline you are on your own. But did you know that reposting is actually in violation of Instagram Terms? Yeah I didn't know that either, but given the platform and how it works, a majority of users are cool with you reposting as long as you are linking back to their account. However, always ask before assuming that it's alright.  This is what the terms of service statement says, 

"You represent and warrant that: (i) you own the Content posted by you on or through the Service or otherwise have the right to grant the rights and licenses set forth in these Terms of Use; (ii) the posting and use of your Content on or through the Service does not violate, misappropriate or infringe on the rights of any third party, including, without limitation, privacy rights, publicity rights, copyrights, trademark and/or other intellectual property rights; (iii) you agree to pay for all royalties, fees, and any other monies owed by reason of Content you post on or through the Service; and (iv) you have the legal right and capacity to enter into these Terms of Use in your jurisdiction."

Facebook

Ok cool that's Instagram terms, now let's talk Facebook. Does Facebook own your photos once you load them onto your account?  No, the photos are still your photos, not Facebooks. In fact, it’s right in Facebook’s terms of service: “You own all of the content and information you post on Facebook.“  However, let's address what rights Facebook does have with your photos once you've uploaded them. 

You own all of the content and information you post on Facebook, and you can control how it is shared through your privacy and application settings. In addition:

  1. For content that is covered by intellectual property rights, like photos and videos (IP content), you specifically give us the following permission, subject to your privacy and application settings: you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any IP content that you post on or in connection with Facebook (IP License). This IP License ends when you delete your IP content or your account unless your content has been shared with others, and they have not deleted it.
  2. When you delete IP content, it is deleted in a manner similar to emptying the recycle bin on a computer. However, you understand that removed content may persist in backup copies for a reasonable period of time (but will not be available to others).

Basically, Facebook can use your photo "royalty free" however they feel without asking for your permission or paying you any money they may get from using your photo. 

Pinterest

Great, we've got the big two out of the way now let's focus on Pinterest. Are you using photos from Pinterest as almost a form of a stock photography site? Do you think that just because it's on Pinterest you can borrow it? Well here's the deal unless you are repinning it, that content needs to live on Pinterest. If you do this it's considered copyright infringement. Yeah, buzz kill huh?

Here's what Pinterest actually says,

"If you post your content on Pinterest, it still belongs to you but we can show it to people and others can re-pin it."  You can refresh yourself with Pinterest's Terms and Conditions here. 

In conclusion, is it okay to repin images on Pinterest? Maybe. Is it ok to repost on Instagram? Sometimes. Using other peoples photos on the internet these days is tricky business.  All you can do is refresh yourself with the particular terms of service. How are you feeling about all of this information, are you going to go back and read the terms and conditions? 

Converting Your Social Media Following To Dollars

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If you are an online business, a service provider or a brick and mortar the number of followers that you have on social media really doesn't matter. Your business is not online to win a popularity contest, your business is online to gain exposure and put money in your bank account. 

Are the people following you even your ideal client? Are you getting into the feeds, and in front of your ideal client?  In this workshop, we will answer these questions as well as learn the basics of how to start converting your social media following from Facebook and Instagram into dollars. You are spending your valuable time on social media, let's start returning that investment into paying customers, and payment notifications instead of just "like" notifications. 

I am teaching an in person workshop in Portland on this topic

Thursday, October 5, 2017, 6:30 pm - 7:30 pm

You can sign up HERE hurry seats are limited.

Social Media Marketing Best Practices

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A Huffington Post contributor had decided to write an article about the lives of Social Media Managers.  He wanted to showcase that there was more to this type of work than just picking out a pretty photo and posting it to a businesses social media channel.

One morning I sat down with my coffee and began to fill out the questionnaire that he had emailed over. Six experts were going to be chosen for the article. Well, he had 100's of responses, so many good ones that he decided to increase the number of experts to 26.  I am happy to announce that I am one of the included experts.

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The article is full of great information from 25 of my peers. I highly recommend the read, especially if you were ever looking to learn more about social media management, or better yet, looking to hire someone to help you with your social media. You can find the entire article HERE