One of the accounts I work with is a user-generated content account where I repost content from paying community members, as an additional way to market for them. Right now, these accounts are smack dab in the middle of their busy season. They aren’t keeping their channels updated because they are so busy running their business. Not updating is entirely understandable. You, as a business owner can not wear all the hats, run the business, write content, and post the content all while taking care of themselves, their families, and their other personal commitments. Something has to give, and most of the time, I have noticed that it’s their digital marketing that gets put on the backburner.
While this is an understandable situation, I am here to advise against this happening too often to you. There are inexpensive and even free resources to keep your accounts up to date; it just needs some planning in advance and setting aside a few hours during the week to update the scheduling applications.
In this day in age, we all as customers have become accustomed to interacting and engaging with a brand on we feel like we know them in real-life level. We think of brands as a part of us and the smaller ones we might even feel a personal connection with the owner.
The flip side to this is that it could be attracting other new people to your feeds via locations, hashtags, and search terms. If these new people visit your feed, see that you have not posted in months or longer, they may scroll right past you and choose to do business with someone who is keeping their feeds up to date and current.
Both of these situations are not ideal for your business because, in a world where our attention span is about three seconds, a society we are continually fed content from every direction existing and customers could forget that you even exist if you are not staying at their top of mind.
A few suggestions to avoid this situation from continuing to happen to you, invest in either a free or a paid social media scheduling platform, schedule time on your calendar to write and schedule your posts. Or hire out the workload to a social media manager.
Every single business has a busy season. The trick to keeping existing customers as well as enticing new customers to conduct business with you is to maintain your social media presence.